{"title":"Servicing \u0026 maintenance","description":null,"products":[{"product_id":"servicing-maintenance","title":"Servicing \u0026 Maintenance","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eNoxWorks Device Service \u0026amp; Repair Process Overview:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e1.Upon purchase of a service, a member of our team will contact you via email to gather information about your device and any concerns prior to its arrival.\u003c\/p\u003e\n\u003cp\u003e2. Customers are responsible for shipping their device to us. We strongly recommend fully insured, tracked shipping with your device secured in rigid protective packaging. Our address will be confirmed via email correspondence.\u003c\/p\u003e\n\u003cp\u003e3. Upon arrival, your device will be assessed and your selected service carried out.\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFull service checklist includes:\n\u003cul\u003e\n\u003cli\u003eInitial functions test\u003c\/li\u003e\n\u003cli\u003eIngress seal test\u003c\/li\u003e\n\u003cli\u003eCollimation\u003c\/li\u003e\n\u003cli\u003eInfinity focus set\u003c\/li\u003e\n\u003cli\u003eDebris check\u003c\/li\u003e\n\u003cli\u003ePure N2 Purge cycle\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e4. Once complete, your device will be returned via tracked, insured shipping accompanied by full documentation detailing the service and\/or repairs performed.\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cem\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e\u003c\/span\u003e \u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFor repair of broken devices the servicing and maintenance is a fixed fee for professional assembly, any parts needed for the repair of a broken device will be charged on top.  \u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eFor GOV\/LE and Private Agency servicing please enquire via email about annual and bi-annual servicing packages. \u003c\/em\u003e\u003c\/p\u003e","brand":"NoxWorks","offers":[{"title":"Full Service: Monocular","offer_id":57264467640668,"sku":null,"price":95.0,"currency_code":"GBP","in_stock":true},{"title":"Full Service: Binocular","offer_id":57264467607900,"sku":null,"price":140.0,"currency_code":"GBP","in_stock":true},{"title":"Full Service: Pano\/Quads","offer_id":57264467673436,"sku":null,"price":280.0,"currency_code":"GBP","in_stock":true},{"title":"Call out service | UK only | Contact via email","offer_id":58398904877404,"sku":null,"price":680.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0989\/5054\/5756\/files\/NXW_WaterMarkInverse_Logo_3.jpg?v=1779871768"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0989\/5054\/5756\/collections\/NXW_Parts_CollectionsHeader.jpg?v=1784986798","url":"https:\/\/www.noxworks.co.uk\/collections\/servicing-maintenance.oembed","provider":"NoxWorks","version":"1.0","type":"link"}